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Lifetime Crash Replacement

Accidents happen.

All Reynolds wheels come with a lifetime crash replacement, even if you bought them second-hand. If you did not take advantage of the Reynolds Assurance Program (RAP), or it has expired, and you damage your Reynolds wheel(s) in a crash or mishap, you may return it/them to us for a discount towards repair or replacement.

Reynolds will rebuild wheels—including rims, spokes, nipples, and labor—at a reduced price as listed below.
Note that prices are per wheel.

Wheel Replacement COST-US COST-EURO
RZR (46, 92) $1,500 € 1,499
Element (Disc) $1,100 € 1,099
AERO (46, 58, 72, 90) $1,000 € 999
Performance/SLG (Attack, Assault, Strike, Storm, 32, 46, 66, 81) $550 € 549
Black Label Mountain (Carbon 27.5, 29) $850 € 849
Summit Mountain (Carbon 26, 27.5, 29) $650 € 649
Stratus Pro/MTN R Series (Alloy) $300 € 299
Rim replacement / Wheel relace using customer hub
(original owner with proof of purchase and
within 3 years)
COST-US COST-EURO
RZR (46, 92) N/A N/A
AERO (46, 58, 72, 90) $930 € 949
Performance/SLG (Attack, Assault, Strike, Storm, 32, 46, 66, 81) $480 € 499
Black Label Mountain (Carbon 27.5, 29) $750 € 749
Summit Mountain (Carbon, 26, 27.5, 29) $580 € 599
Stratus Pro/MTN R Series (Alloy) N/A N/A
Rim replacement / Rebuild using existing hub- including rims, spokes, nipples
(after 3 years or no proof of purchase required)
COST-US COST-EURO
AERO (46, 58, 72, 90) $1,100 € 1099
Performance/SLG (Attack, Assault, Strike, Storm, 32, 46, 66, 81) $600 € 599
Black Label Mountain (Carbon 27.5, 29) $950 € 949
Summit Mountain (Carbon, 26, 27.5, 29) $750 € 749
Relace using existing rim COST-US COST-EURO
AERO (46, 58, 72, 90) $350 € 349
Performance/SLG (Attack, Assault, Strike, Storm, 32, 46, 66, 81) $300 € 299
Black Label Mountain (Carbon 27.5, 29) $350 € 349
Summit Mountain (Carbon, 26, 27.5, 29) $300 € 299
Stratus Pro/MTN R Series (Alloy) N/A N/A
Relace using existing rim & hub COST-US COST-EURO
AERO (46, 58, 72, 90) $200 € 199
Performance/SLG (Attack, Assault, Strike, Storm, 32, 46, 66, 81) $200 € 199
Black Label Mountain (Carbon 27.5, 29) $200 € 199
Summit Mountain (Carbon, 26, 27.5, 29) $200 € 199
Stratus Pro/MTN R Series (Alloy) N/A N/A
Replace RZR Spoke COST-US COST-EURO
First Spoke $150 N/A
Each Additional Spoke (Same Wheel) $100 N/A
Bearing Replacement $80 N/A
Campagnolo/Shimano 11 Spd Conversion $350 N/A

Shipping and Handling is not included in the above costs

Rim replacement costs apply to rebuild customers for first three years of ownership (with original proof of purchase). After three years, use rebuild prices

SUBMIT A CRASH CLAIM

To submit a crash claim, you must have registered your wheels. Click here if you need to register your wheels.

Start by entering the email address and password that you used to register your product.


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I forgot my password.
Start by entering the email address you used to register your product, and we will email your password to that address.


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If you have any questions, please contact us.
For inquiries within the US or Canada, call 866-798-3040 or email warranty@reynoldscycling.com
For international inquiries, call +31 (0) 43 382 4423 or email euwarranty@reynoldscycling.com