Warranty & Guarantee
LIFETIME WARRANTY - STANDARD
Reynolds is confident that we build the best carbon rim and wheel systems in the cycling industry. All of our wheels are produced in our own facility, by our own staff, to our strict engineering specifications. Therefore, we confidently offer a lifetime warranty to the original owner of all Reynolds wheelsets*.1
Our wheels are designed to be ridden in the most demanding conditions by the best riders, and they are tested to ensure the strength of the wheels far exceed the loads incurred during intended use. So quite simply, don’t worry, if you manage to break your wheel while you’re riding your bike, we’ll repair or replace it for free.
30-Day Customer Satisfaction Guarantee
Reynolds wheels are the best upgrade you can make to your bicycle. We want you to feel the difference and put them to the test. Put the wheels on your own bike and ride your favorite roads or trails to experience the superior ride and craftsmanship of Reynolds wheels— all without worry. We are sure you’ll love your Reynolds wheels, but if for some reason you are not happy return your wheels within 30 days. It’s that simple.2
REYNOLDS ASSURANCE PROGRAM
Effective July 1, 2019 the Reynolds Assurance Program (RAP) is no longer available for purchase. No worries however- our lifetime warranty now covers just about every riding-related service issue.
For RAP users that are still within their coverage period, purchased prior to July 1, 2019, your benefits will continue without disruption through your program expiration date.
- Effective for wheels purchased after January 1, 2017. See the fine print here.
- Wheels must be purchased from an authorized Reynolds dealer or ReynoldsCycling.com and returned in working condition. 30 day guarantee does not apply to wheels equipped as part of complete bicycles and is not available outside of the USA.
- Wheels will be replaced or repaired with like or upgraded products at Reynolds’ discretion.